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Frequently Asked Questions

Find answers about our products, OEM/ODM services, and more.

General Inquiries

Our standard MOQ is 500 units per model, but we are flexible for initial trial orders.

We accept T/T (Telegraphic Transfer), L/C (Letter of Credit) at sight, and sometimes PayPal for sample orders. Typically, a 30% deposit is required before production.

We offer FOB, EXW, and CIF terms. Our logistics team can coordinate with your forwarder to ensure smooth customs clearance and delivery.

Absolutely! We provide full OEM/ODM services including ID design, hardware/software development, and custom packaging.

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Product Specifications

Our robot vacuum series is equipped with high-performance brushless motors, offering robust suction power (customizable suction levels for OEM orders). This allows them to easily handle debris and hair on hard floors, and provides exceptional deep-cleaning capabilities for carpets. They extract stubborn dust from the roots of carpet fibers while maintaining low operating noise through optimized air duct designs.

Yes, our robot vacuum lineup is highly optimized for pet-owning households. Our models can be equipped with anti-tangle technology and specially designed V-shaped roller brushes. These designs effectively guide hair directly into the dustbin, significantly reducing the chances of tangling and minimizing the need for manual maintenance by the end-user.

We offer flexible battery capacity options to suit different product tiers. In standard mode, a single charge typically provides 60 to 150 minutes of runtime, which is sufficient for medium to large homes. Furthermore, all models support "Auto-Recharge and Resume" functionality: when the battery is low, the robot automatically returns to its base to charge, and then resumes cleaning exactly where it left off.

Our standard models feature large-capacity transparent dustbins (typically 0.4L - 0.6L), easily accommodating multiple cleaning sessions. To further enhance the user experience, we also offer advanced solutions compatible with Self-Emptying Stations, allowing users to go weeks or months without manually emptying the trash. All dustbins and primary filters are washable, eco-friendly, and easy to maintain.

Our products strive for a minimalist and smart user experience. Users can utilize our Smart App for advanced features like zone cleaning, scheduling, and suction adjustments, or simply use the physical "One-Touch Start" button on the device. Whether your target demographic is tech-savvy millennials or elderly users who prefer simplicity, they will find our vacuums incredibly easy to operate.

Yes, it is extremely easy. Minfu's robot vacuums are designed with a highly modular concept from the ground up. All consumable parts, including side brushes, main rollers, and HEPA filters, can be easily detached and replaced by hand without any professional tools. As a source manufacturer, we guarantee a stable and long-term supply chain of standard accessories and spare parts for all our B2B and OEM clients.

Carpet cleaners are perfect for quick clean-ups of small spills and stains. Compact and easy to use, they are designed to target specific areas without the need for a full-sized machine. Instantly tackle spills and stains on carpets, upholstery, car interiors, and more.
Portable and lightweight, our Minfu Carpet cleaners are easy to carry around the house, ensuring you can quickly address spills anywhere. Simply grab and go!
The Minfu SpotWash range is designed with busy homes in mind, featuring compact and easy-to-store machines with a range of tools to tackle even the toughest stains.
Simply fill your machine with water and Minfu cleaning solution, plug it in, and you're ready to clean!
The Minfu SpotWash range is perfect for use across carpets, rugs, stairs, upholstery, and even in your car.
The quick setup of the Minfu SpotWash range allows you to act fast before the stain has a chance to sink deeper into the surface. Simply spray the clean water the stain, agitate it gently, and let the strong extraction power lift and remove the dirt.
Absolutely safe. The MFW01 features a triple safety system:
1) 10000Pa hurricane-level suction — industry-leading adhesion force keeps it firmly attached even on vertical glass;
2) 2600mAh UPS backup battery — automatically switches to battery power during outages, maintaining suction for 30 minutes;
3) 4M high-strength safety rope — provides a final fail-safe against any fall.
Many customers buy a window robot precisely to avoid the danger of leaning out to clean windows by hand. With the MFW01, you stay safely indoors and let the robot handle the risk.
The MFW01 delivers professional-grade cleaning results, thanks to:
- Dual-sided 6-jet ultrasonic atomization — converts cleaning solution into ultra-fine mist for even coverage, faster drying, and virtually no streaks;
- Multiple cleaning modes — Adaptive, Z/N-path, Single Edge, and Focus Area modes cover every scenario, including corners;
- Precision gyroscope path planning — the robot knows exactly where it has and hasn't cleaned, ensuring zero missed spots.
Pro tip: Run a dry wipe first to remove dust, then switch to spray mode for a wet clean — the result rivals professional cleaning services.
Extremely simple — just two steps:
1. Place the robot on the glass and press the power button;
2. Use the remote control to select a cleaning mode — the robot auto-plans its route, cleans the entire surface, and returns to its starting point.
The remote is intuitive and requires no app download (app is optional). Voice prompts announce the robot's status. Many overseas partners report that elderly users operate it independently — even easier than learning to use a robot vacuum.
Very fast:
- Cleaning speed: 0.6 sqm/min (roughly one 80x75cm pane every minute);
- Max single-session area: 36 sqm;
- Water tank: 120mL — one fill lasts through multiple windows.
Quick math: A 2m x 1.5m floor-to-ceiling window (3 sqm) takes only 5 minutes. An entire 3-bedroom apartment can be done in under an hour — versus half a day by hand. Hiring a window cleaner costs $50-80+ per visit; the MFW01 pays for itself within months.
At only 1.23 kg — barely heavier than a bottle of water — the MFW01 is among the lightest window robots on the market. You can easily hold it with one hand and place it onto any window, including high ones. Many competing models weigh 2-3 kg or more, making overhead placement tiring. The MFW01's ultra-light design means truly anyone can use it.
Square design = no dirty corners left behind.
Many window robots use a round body, which looks sleek but has a critical flaw — it physically cannot reach the four corners of a rectangular window, leaving arc-shaped dirty marks every time.
The MFW01's 220x220mm square body hugs edges far more closely, and its dedicated Edge Cleaning Mode pushes coverage right into the corners. If you still have to hand-wipe the corners, can you really call it 'automatic'?
Ongoing costs are minimal:
- Cleaning cloths: 2 included; machine-washable and reusable for 2-3 months each; replacements are inexpensive;
- Cleaning solution: 100mL bottle included; regular glass cleaner or plain water works as a refill;
- No filters, no dust bags — unlike vacuum cleaners, there are no recurring consumable expenses.
It's a one-time investment for long-term use. Among all smart home appliances, window robots have one of the lowest ownership costs.
Minfu is a professional OEM/ODM manufacturer offering full-spectrum customization:
- Branding: custom logo printing, bespoke color boxes, multi-language manuals;
- Hardware: custom housing colors, selectable battery capacities, localized power plugs (EU/US/UK/AU);
- Software: Tuya App UI customization, regional cloud servers, localized voice packs (Alexa/Google);
- Certification: ISO 9001 factory; full support for CE, RoHS, FCC, UL;
- Overseas warehouses in US, EU, UK, AU with ready stock for same-day dispatch.
MOQ: 1000 sets for logo customization (trial orders negotiable). Lead time: 45 days first order, 30 days repeats. Payment: 30% deposit + 70% before shipment. We serve 100+ global brand partners with dedicated project managers.
We use industrial-grade ABS + PC materials with UV resistance, specifically built for harsh outdoor environments. Combined with its IPX8 waterproof rating and high-end brushless motors, it is built to last for years in both freshwater and saltwater pools without fading or corroding.
Maintenance is a breeze. The modular design allows you to remove and rinse the filter bag in seconds. Since it uses brushless motors, there are no internal parts that require regular lubrication or replacement, making it a very low-cost investment over time.
We use high-efficiency solar cells with a lifespan of over 5 years and high-quality lithium batteries designed for hundreds of charge cycles. Backed by our professional technical support, we ensure your investment remains productive for the long haul.
It’s smarter than it looks. Equipped with autonomous navigation and smart path planning, it detects edges and adjusts direction automatically. It avoids "dead zones" and ensures maximum surface coverage, keeping every inch of your pool crystal clear without human intervention.
We offer Dual-Power Adaptation. On sunny days, the solar panels can extend runtime to over 24 hours, achieving true autonomous energy. For urgent needs or cloudy weeks, the DC Fast Charge gets it to 100% in just 4 hours. Whether you rely on the sun or the plug, your pool stays clean without interruption.
We’ve solved the "stuck" problem. With 4 stable support legs and a built-in tilt sensor, the robot automatically detects shallow areas or steep slopes and adjusts its path to escape. It’s designed to handle complex pool shapes like "lagoon style" or pools with multi-level steps without needing rescue.
It handles both with precision. The dual-action brushes and high-suction motor can capture large leaves and hair, while the fine-mesh filter traps particles as small as 0.2mm (micro-dust). The smart "Z-shape" path ensures every inch is covered, leaving your pool floor and surface as clean as a lawn after a perfect mow.
Built for extremes. It is saltwater-grade (up to 3.5% salinity) and can handle high chlorine levels (4ppm) and temperatures up to 40°C (104°F) without performance loss. The UV-resistant casing ensures it won't crack or fade, making it a reliable partner for coastal homes or heated pools.
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